Refund policy

Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of revocation, you must inform us directly (Camba Bavaria GmbH, Gewerbering 3, 83370 Seeon, telephone: 08624-4073 300, fax: 08624-4073 399. eMail by means of a clear declaration (e.g. a letter, fax or eMail) of your decision to revoke this contract.

You can use the attached sample cancellation form for this purpose. However, you can also use other templates from the Internet. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs, without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to Camba Bavaria (Gewerbering 3, 83370 Seeon) or hand them over to us directly there without delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline shall be deemed to have been met if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

To: Camba Bavaria GmbH, Gewerbering 3, 83370 Seeon,


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods.

Ordered on (*)/received on (*)

__ __ / __ __ / __ __ __ __

Name of the consumer(s)

Address of the consumer(s)


Signature of consumer(s) (only in case of notification on paper)

Date __ __ / __ __ / __ __ __ __

(*) Delete where inapplicable